We appreciate that you have a choice when it comes to choosing a broker for your insurances, so at Riverside we aim not just to source and recommend a suitable policy, but to offer constant support for

you and your business.

Not Just 9 to 5 - if you are in business, you need access to your brokers whenever you need access, not just during normal office hours. We have invested in the latest technology so that we can access our IT platform (and thus your insurance records) from our office, at home and on the road and we encourage mobile contact to suit your schedule. 

A Single Point of Contact - clients of Riverside can deal with the same director for all of their insurance requirements, be they in connection with commercial insurances, personal policies, ongoing claims, accounts issues, etc. While other staff offer full support if required, we feel you should always be able to talk to someone who understands the way you and your business work.

Fair & Proper Cost - in most instances we will be remunerated by the insurance company who underwrite your protection. It is not our practice to charge administration fees in addition to this commission and if you would prefer a fully transparent, fee based arrangement, we are happy to discuss. 

For Property Owners - where you hold unoccupied properties within your portfolio, we offer services that might be able to reduce your management burden . Where you need to divide a premium between tenants, we will make the necessary calculations and, without charge, invoice each tenant separately.

For Charities - we understand how important it is to maximise the money available to support your work. Therefore, in addition to ensuring you get the best value from your insurance protection, we can also put in place partnership arrangements which can provide you with an additional income stream. 

For Start-Ups and Fledgling Companies - we offer no-obligation consultations at any stage of your venture and will provide free advice about the covers you should be considering and likely costs. We will then work with you as your plans and your business develop and expand.

For Contractors - you often need to supply evidence of your cover to interested third parties. We undertake to complete on your behalf and return the required forms the same day.

Similarly,  other businesses can be asked to produce a Public Liability Certificate but many insurers do not issue this as a standard document (as the cover is not a statutory requirement). Accordingly, our standard procedure is to provide formal confirmation when you take out or renew a policy where this section is included.

For Directors & Business Owners - where we handle the commercial insurances for a company, we offer free personal legal expenses protection for owners and staff who also insure their cars or homes with Riverside.